Sales Training Manager

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Reporting to the Head of NAM Learning & Development, the Sales Training Manager is a strategic leader responsible for building, developing, and leading a high-performing commercial training team that accelerates sales capability across North America.

This role serves as a working manager, balancing hands-on training delivery, field coaching, and talent development with responsibility for shaping and executing the organization's sales training strategy.

In partnership with the Head of Learning & Development, Sales Leadership, Commercial Enablement, and Marketing, the Sales Training Manager translates business priorities, go-to-market initiatives, and product strategies into scalable learning solutions that drive commercial performance.

The role is accountable for developing trainers, elevating instructional excellence, aligning training investments to business objectives, and ensuring measurable impact on sales effectiveness, customer engagement, and organizational growth.

As a key strategic partner to senior leadership, the Sales Training Manager creates strong connections between training, marketing, and commercial teams to ensure consistent messaging, effective execution, and sustained performance improvement across the sales organization.

Key Responsibilities:


* Develop and lead a high-performing learning and development team, creating a culture of coaching, accountability, innovation, and continuous improvement.


* Partner with the Head of Learning & Development to establish and execute a multi-year commercial learning strategy aligned to organizational growth objectives.


* Serve as a liaison to Sales Leadership and Marketing, ensuring learning initiatives support go-to-market priorities, product launches, commercial campaigns, and business transformation efforts.


* Build organizational capability by developing trainers into strategic business partners who influence performance and drive measurable business outcomes.


* Lead the translation of commercial strategy into scalable training programs, field coaching initiatives, and role-based development pathways.


* Maintain a strong field presence as a working manager by facilitating training, coaching sales teams, and modeling best-in-class sales and learning practices.


* Ensure consistency and alignment of training delivery across zones, sales roles, and product portfolios


* Provide direct leadership, coaching, development and performance management for Learning and Development teams


* Establish clear expectations for training quality, consistency, execution and outcomes
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