House Person - InterContinental Hayman Great Barrier Reef

About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries.

As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of Inspire Incredible.

The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.  

About the Role

As part of our Housekeeping team, you will play an important role in creating memorable guest experiences by ensuring guest rooms, public areas, amenities, and team facilities are consistently clean, fresh, and welcoming.

You will support the housekeeping operation through a hands-on approach, strong attention to detail, and a genuine passion for hospitality.

Your day-to-day responsibilities will include:


* Assist Room Attendants and the wider Housekeeping team with daily operational tasks


* Deliver linen, amenities, and housekeeping supplies throughout the property


* Maintain cleanliness and presentation of public areas and back-of-house spaces


* Responding to guest requests promptly and professionally


* Report maintenance issues, hazards, and lost property in a timely manner


* Support deep cleaning programs and room inspections as required


* Ensuring all work is completed in line with hotel brand standards, hygiene requirements, and safety procedures

Base rate $27.48 + penalties + loading

What we need from you


* Previous housekeeping, cleaning, or hospitality experience preferred


* Ability to meet the physical demands of the role, including standing for extended periods, walking long distances, bending, and lifting (up to approximately 15–20kg), and safely handling housekeeping supplies and linen in a fast-paced environment


* Positive, can-do attitude with a strong team-oriented approach


* Passion for delivering exceptional guest experiences


* Strong attention to detail with the ability to maintain high standards while working efficiently


* Good communication and interpersonal skills

 

What we offer


* World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.


* An exciting and ever-changing Colleague Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ’s, markets and much more.


* Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.


* A great range of employee, friends, and family discount rates across InterContinenta...