Fitness Manager

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast.We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff.

Our mission is to Improve Lives Through Fitness.

Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.

ROLES AND RESPONSIBILITIES The Fitness Manager is the business leader of the Personal Training (PT) department.

This individual creates and supports team culture to drive operational excellence and deliver a superior member experience.

Fitness Managers are goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent.

The Fitness Manager role is to lead the program by promoting and selling fitness products and services, also to coach, train, and develop Personal Trainers to meet and exceed department/company objectives.

Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

BUSINESS LEADER Business management of the trainers including monthly evaluations, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering complimentary services.

Conduct timely and relevant business management meetings to support trainer development.

Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress.

Collaborate with District Fitness Manager (DFM)/General Manager (GM)/Assistant General Manager (AGM) for PT Sales driving and complementary clinics.Assist with day-to-day operations to help support business objectives and member/guest needs.

OPERATIONAL MANAGEMENT Lead the operational and sales components of the New Hire Onboarding process.

PT business and sales coaching.

Utilize scheduling tool to capture trainer availability, book sessions, and manage the teams ability to deliver fitness services to meet member needs.

Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business.

Set goals in support of club special events and execute the proper follow up post event.

Produce and host monthly PT department meetings.

Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.

Support trainers through financial planning as it relates to the compensation plan.

KPI MANAGEMENT Achieve monthly and annual department financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including Net Gain Goals, Cancellation Targets, Active Client Penetration, New Sales, and (My Club Intro MCI) appointment booking and conversion.

Proactively address busin...