Assistant Service Manager

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world.

As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network.

SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve.

SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced marina professionals.

In addition, SHM offers eligible employees benefits such as: Full Benefits Package Including 401(k) Plan Orthodontic Coverage Paid Time Off Paid Holidays Paid Parental Leave Fertility Assistance Relocation Opportunities Paid Uniforms Boating Discounts Tuition Reimbursement Program Tool Repurchasing Program ABYC Training Safe Harbor Great Island is looking to grow our world class service team with an Assistant Service Manager.

This is a growth position for a hungry marine industry professional who would like the opportunity to grow into a service manager at one of the East Coasts top service yards.

We are looking for raw skills which can be developed into an essential team player.

Knowledge and experience in boat handling and operation, or the technical end of boats with a seasoned tech looking to make a move into management are ideal candidates.

Our program is designed for you to work closely with our existing service managers and office staff to bring top notch service to our discerning customers.

At Safe Harbor Great Island, we choose our customers and boats very carefully.

We develop long term service relationships with the intent to work with the same customers and boats year after year.

This approach fosters efficiency, familiarity and trust.

Sets and meet ongoing goals of service department & marina.

The Assistant Service Manager reports to the General Manager.

Essential Duties and Responsibilities Drafting customer update emails detailing work progress.Inspection of work taking photos for updates and customer communication.

Documenting work completed.Quality control work Ensuring work is 100% complete and the boat is presentable.Research for estimates looking over past jobs and finding material pricing to help Service managers complete detailed estimates.Reviewing work orders ensuring no detail has been missed.Interfacing with customers helping give that personal touch we are known for during customer pick ups and drop offs.Other duties as assigned by Manager.

Safety and Environmental Responsibilities Follow SHM Safety and Environmental rules and complete required related training.Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.

Report all accidents, injuries, spills and near misses immediately.

Technical and Physical Requirements High school diploma or equivalent required5 ...