Botiwalla Hiring Front of House (FOH) Team Member

Botiwalla is inspired by the tea and kabab houses - known as Irani cafes - of Chef Meherwan's childhood, as well as the grills - sigris - that pop up on the streets of India late at night, serving grilled meats and flatbreads to hungry revelers.

We are so humbled and proud that our restaurant group has received seven James Beard nominations, a Zagat award, and a growing number of notable publications, including Bon Appetit, Food & Wine, Southern Living, USA Today, and one of Oprah's Favorite Things.

If this sounds like a team youre interested in joining - one that provides extraordinary hospitality and changes the perception of Indian cuisine in America - we're currently accepting applications for Front of House Team Members at Botiwalla! Position Summary: As a front of house team member, you will take on a variety of roles to ensure a smooth and efficient dining experience for guests.

Whether you're delivering orders to tables, guiding guests through the counter service process, or managing the flow of food and customer orders, your primary goal is to provide exceptional service.

As the face of our team, FOH members help create an atmosphere of warmth and openness by maintaining a guest-friendly presence that reflects our hospitality culture.You will work collaboratively with your coworkers and management team to maintain a clean and organized space where we can exceed guest expectations and deliver mindblasting hospitality in every interaction.

You will be cross-trained to work all Botiwalla hourly front of house roles, which includes the register, expediter, and servicewalla.

Primary Responsibilities: Use role specific checklists to open, maintain, and close the restaurant for service Warmly greet guests at the register, answer questions, guide them through the menu, place orders on the POS system, and make drinks.

Ensure accuracy when processing all cash and credit transactions.

Provide knowledgeable and proper pronunciation of menu items and make recommendations.

Answer all inquiries related to ingredients, allergens, and preparation with accuracy and confidence.

Expedite orders from the kitchen to fulfill in-house, takeout, and delivery orders.

Deliver orders to dine-in guests and pack takeout orders quickly and accurately.

Communicate effectively with FOH and BOH teams to ensure timely and accurate order fulfillment.

Support the service team by bussing tables, keeping the dining area clean, and managing the back counter and register area.This includes maintaining sufficient inventory levels of supplies.

Track ticket times, monitor the flow of orders, and assist in managing the pace of service.

Provide mindblasting hospitality to every guest, adjusting your approach to meet their needs and exceed expectations.

Support a welcoming, friendly, and professional atmosphere across all interactions.

Follow all safety and sanitation procedures.

Other duties as assigned.

Communication: Regularly communicate with team members via pre-service huddl...