Software Engineer III - AI Developer

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorganChase within the Community & Consumer Bank - CX Loyalty Travel team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.

You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities


* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors


* Develops secure and high-quality production code, and reviews and debugs code written by others


* Drives decisions that influence the product design, application functionality, and technical operations and processes


* Serves as a function-wide subject matter expert in one or more areas of focus


* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle


* Influences peers and project decision-makers to consider the use and application of leading-edge technologies


* Adds to the team culture of opportunity, inclusion, and respect


* Ability to tackle design and functionality problems independently with little to no oversight


* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.


* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation

Required qualifications, capabilities, and skills


* Formal training or certification on software engineering concepts and 5+ years applied experience


* Advanced in programming languages Java, Python or Node.js


* Strong proficiency with RAG architectures - chunking strategies, embedding models, vector stores (Pinecone, OpenSearch, pgvector, FAISS)


* Experience with AI orchestration frameworks: LangChain, LlamaIndex, Semantic Kernel, or CrewAI


* Hands-on experience with AWS Bedrock, Anthropic Claude models, and model invocation APIs


* Proven prompt engineering skills - system prompts, few-shot, chain-of-thought, tool use, structured outputs


* Experience building conversational AI: chatbots (text) and voicebots (speech-to-text, text-to-speech integration)


* Proficiency with AWS services (Lambda, Step Functions, API Gateway, S3, DynamoDB, S...