Business Banking Governance Business Analyst Senior Associate

Join our Business Banking Governance Team to develop strategies to streamline processes, including workflow solution development.

Chase Business Banking operates in over 5,000 branches across the country, providing financial services to approximately 2.5 million business clients.

We are the leading bank for small businesses in our key markets, providing deposit and cash management services, payment solutions, and a broad array of lending products to meet our clients access to capital needs.

As a Business Analyst in Business Banking, you focus on the governance, oversight, and administration of Business Banking shared spaces, including SharePoint sites, Shared Drives, and Shared Mailboxes.

This position serves as a trusted partner to business leaders, ensuring data is managed in accordance with firm policies and regulatory requirements while maintaining operational efficiency.

As a team member you will oversee data ownership, access management, retention, classification, and remediation activities across a diverse portfolio of shared spaces.

You will frequently engage with senior leadership to provide reporting, risk insights, and recommendations regarding data governance and shared space management.

Job Responsibilities


* Serve as the Information Owner for Business Banking shared spaces, ensuring compliance with Data Risk Management standards, policies, and procedures


* Oversee administration and governance of SharePoint sites, Shared Drives, and Shared Mailboxes, including access reviews, certifications, and inventory management


* Review, research, and resolve access requests, entitlement issues, and shared space inquiries while maintaining strong service levels and control standards


* Conduct ongoing reviews of user access, ensuring appropriate permissions are maintained and sensitive information is protected


* Present shared space health, access certifications, remediation activities, and risk reporting to senior leadership audiences


* Monitor data lifecycle activities, including classification, retention, destruction, and remediation requirements.


* Execute and oversee data risk assessments, audits, certifications, and governance activities while maintaining supporting documentation and evidence


* Analyze trends, identify opportunities for process improvements, and recommend solutions that reduce risk and improve operational effectiveness


* Drive automation and process optimization initiatives to improve efficiency, reporting accuracy, and governance controls


* Build and sustain strong partnerships across Business Banking, proactively anticipating stakeholder needs and delivering value through analytics, insights, and operational support


* Demonstrate sound professional judgment, accountability, integrity, ownership, and disciplined execution in all aspects of the role

Required Qualifications, Capabilities, and Skills


* Strong attention to detail with the ability to manage mu...