Master Scheduler

Job ID: 525881

CRH Americas Building Products is reinventing what's possible in building solutions.

We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America.

We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.

Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Job Summary

As the master scheduler, you will work cross-functionally with sales, supply chain, production, logistics, and service teams to address the needs of our customers.

Reporting to the production manager, in this role you support multiple product categories and responsibilities include planning production to meet high volume / high mix demand requirements and ensure on time delivery to customers.

Job Location

This is an onsite position located at one of our locations in Lombard, IL, Elgin, IL, Romeoville, IL, Kenosha, WI, or Kalamazoo, MI

Job Responsibilities



* Use ERP software to set weekly production schedule taking into consideration type of order, demand feed, and production capacity


* Collaborate with sales, supply chain and production operations to schedule and prioritize daily customer shipments


* Support customer service and sales with shipment tracking and order status updates


* Oversee daily customer order fulfillment and ensure scheduled orders are shipped on time


* Research and reconcile discrepancies noted during the cycle count process; complete journal entries to correct inventory levels within ERP system


* Utilize ERP system and production operations to research root cause of any issues preventing orders from being fulfilled and drive corrective actions


* Manages inventory levels and allocations for production facility


* Ensure supply chain demand feeds balance against production capacities and escalate or resolve discrepancies


* Communicate and escalate order status to plant management and operations


* Communicate special handling instructions, including labeling and delivery requirements


* Evaluates demand feeds to support material and manpower planning


* Coordinate with outside vendors for delivery of materials and execution of outsourced projects


* Manage rush requests by manually adjusting ship dates and coordinating with production to ensure customer commitments are met


* Approve or deny requests based on current product allocation, balancing product allocation across multiple sales channels while also considering production capacity


* Participate ...