Youth Services Associate

The Youth Services Associate is responsible for providing quality library services, programming and resources to youth and their families/caregivers/teachers under the guidance of the Youth Services Manager.

· Answers reference questions.

· Provides reader's advisory services.

· Is responsive to customer needs in a consistent, friendly, and professional manner.

· Develops programming focusing on school-age children (tweens) and teens, particularly during the evening hours.

· Assists with other youth programming needs, which may include preschool story times or special events (group visits, Fourth Fridays, etc.).

· Assists in maintenance and promotion of the children's and youth collection, offering suggestions and relaying customer requests for purchase, creating or stocking displays, and general maintenance of the youth and teen areas.

· Utilizes email to maintain open channels of communication.

· Coordinates with Youth Services Librarians to ensure efficient services throughout the department.

· Follows Youth Services procedures and processes in staffing the youth and teen desk and providing responsive customer services.

· Works within guidelines established by the Youth Services Manager.

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