Client Data Services Associate

Schneider Electric has a new opportunity for a Client Data Services Associate based in Louisville, KY or Nashville, TN.

Purpose of the job:

The purpose of this role is to act as the primary contact and liaison between clients and internal teams for our data-related services, ensuring smooth onboarding, proactive communication, and high-quality service delivery.

This role combines client-facing relationship management with analytical capability, requiring strong communication skills, stakeholder engagement, and the ability to translate data insights into client value.

What you will do:


* Serve as the primary point of contact for clients, ensuring professional, responsive, and high-quality communication always


* Build strong relationships with clients through regular interactions, including meetings, calls, and presentations


* Lead client onboarding and implementation of data services, ensuring a seamless client setup experience


* Coordinate and monitor ongoing delivery of data services, driving operational excellence and client success
+ This may include, but is not limited to invoice collection, open/close, and payment services


* Act as the customer service interface between the Global Data Operations team and the client


* Prepare and deliver clear service updates and insights to clients via Teams presentations, email, and calls


* Independently or in partnership with clients and/or their Client Managers, identify and resolve customer data issues to promote delivery optimization


* Frequent liaison with internal and external stakeholders throughout both implementation and ongoing delivery


* Other duties as assigned

What we need from you:


* Proven experience in a client-facing role (e.g., customer success, account management, client services, or similar)


* Bachelor's degree in a relevant field


* Excellent communication and presentation skills in English - verbal and written; confidence in leading calls and engaging with clients is essential


* Strong stakeholder management skills with the ability to build trust and maintain client relationships


* Confident telephone and virtual meeting presence is a core requirement


* Proficient computer experience in Microsoft Office Products (Outlook, Word, Excel & Power Point)


* Strong analytical and problem-solving skills with a focus on translating data into client value


* Ability to effectively manage multiple clients and priorities in a fast-paced environment

What's in it for me?


* Welcoming team culture with mentorship and opportunities to develop your skills


* Diverse projects that expand your technical expertise and business knowledge


* Professional development programs and clear pathways for career growth


* Flexible work options designed to support your personal and professional well-being

Ready to make your mark in analytics? Apply today and join a team that's excited to grow with y...