Admin Support III - Whatcom MCOT - Full Time

ADMINISTARTIVE SUPPORT III - Whatcom MCOT - Full Time
Location: Bellingham, WA
Program: 505-21360 - Whatcom MCOT
Schedule: Full Time, Mon-Fri
Wage: $24.26-$38.75/hr DOE

The Administrative Support III performs a variety of clerical and administrative duties in support of both program staff members and clients.

Responsibilities may include but are not limited to, transcription, scheduling, medical records, triaging calls, reception, coordinating communication between team and clients, de-escalating situations, maintaining program expenditures, coordinating management information system, maintaining client confidentiality, and providing general clerical support to clinical and medical staff as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned


* Performs weekly data entry of client service records/client registration and files.



* Ensures that administrative and clerical functions are performed in accordance with Clinic policies, procedures, and/or protocols.



* Performs daily chart closings as needed for all emergency programs



* Quality Check on Electronic Health Record (EHR) Charts & Services



* Collects data necessary to prepare reports.



* Assists with department trainings as necessary



* Ensures that all shared folders are up to standards with proper naming conventions and proper folder placement



* Provide front office coordination and client-facing support as needed, which includes greeting clients, answering phones, helping clients and families, working with callers or visitors to ease urgent situations or temporarily manage them until other staff is available, and letting staff know of client symptomatic behaviors.



* Prepares correspondence, reports, documents, and minutes as requested.



* Access WATCH database to pull reports in support of safety screening as requested.



* Provide administrative support to create and update clinical staff schedules in close coordination with Clinical Leadership and frontline staff.



* Maintains and reviews files to ensure compliance with WAC licensing and contract requirements.



* Participates in regularly scheduled supervision and team meetings.



* Take supply inventory in close coordination with the Office Manager, Clinical Manager, and frontline staff.

Additional responsibilities include stocking, organizing, and maintaining Vehicle and Office Inventory.



* Prepare and update electronic and paper intake packets consistent with current program requirements, to ensure all items are readily available for Clinical Staff.



* Remains compliant with required training and certifications.



* Behaves in an ethical and professional manner consistent with agency policy, state law, and licensing entities if applicable.



* Understands and practices safekeeping of client protected health information per Compass Health's HIPAA and other agency policies and procedures.



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