Senior Lead Software Engineer - SCM Platform

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

As a Senior Lead Software Engineer at JPMorganChase within the Enterprise Technology - ENG Services & Platform team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.

Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.

Responsible for defining the vision, strategy, and execution for all aspects of SCM platform operations, including support, maintenance, hygiene, and compliance, while providing people leadership through hiring, developing, and mentoring a diverse, high-performing operations team.

Lead incident management, root cause analysis, and continuous improvement to strengthen platform reliability, and own operational reporting along with audit and compliance support.

Drive automation across monitoring, patching, upgrades, and branch/repo cleanup, and manage SLOs/SLAs by overseeing performance, scalability, and capacity planning.

Implement reliability engineering practices such as chaos engineering and proactive risk mitigation to reduce operational risk and improve resilience.

Job responsibilities


* Vision, strategy, and execution for all aspects of SCM platform operations, including support, maintenance, hygiene, and compliance.


* Hire, develop and mentor a diverse, high-performing operations team.


* Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain.


* Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.


* Proactively handles incident management, root cause analysis, and continuous improvement of platform reliability.


* Effectively manages operational reporting, audit, and compliance support.


* Automation of monitoring, patching, upgrades, and branch/repo cleanup.


* Handles the SLO/SLA management, performance, scalability, and capacity planning.


* Implementation of reliability engineering practices, including chaos engineering and proactive risk mitigation.


* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors


* Drives decisions t...