Service Operation Intern

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

AtSchneider Electric, we believe access to energy and digital is a basic human right.

We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment.

We provide energy and automation digital solutions for efficiency and sustainability.

Join us as a Services Operation Intern to make an impact!


* Work closely with Service Operations Leaders and SR Managers


* Monitor KPIs, workforce utilization, and certification status


* Support workforce planning and capability development

Mission (About the Role)

Support the Service Operations team in driving operational excellence through performance monitoring, workforce capability assessment, and data-driven decision making.

The intern will contribute to improving service delivery efficiency, enhancing team competency visibility, and supporting continuous improvement initiatives that enable sustainable business growth and customer satisfaction.

What will you do?


* Maintain KPI dashboards


* Analyze utilization, response time, NPS and safety metrics


* Prepare weekly and monthly management reports


* Maintain competency matrix


* Track certifications and training completion


* Identify skill gaps and development opportunities


* Support manpower planning


* Analyze resource allocation


* Forecast future capability requirements


* Perform operational data analysis


* Support Power BI dashboards


* Recommend process improvements

What qualifications will make you successful?

Education:


* Currently pursuing a Bachelor's or Master's degree in Data Analytics, Industrial or Electrical/Electronics Engineering.

Skills/Systems Knowledge:


* Basic knowledge of data visualization & reporting tools (Power BI, Tableau)


* Familiarity with Excel, SQL, or Python is a plus


* Strong analytical and problem-solving skills


* Good communication and teamwork skills


* Interest in energy, sustainability, or industrial services

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you.

It's more than just pay and benefits-it's a meaningful investment in you.

It is designed to help you perform, grow, feel safe, and elevate your potential.

The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community.

At Schneider Electric, we're here for what matters most to you.

Discover more at our Career Page.



* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that...