Cyber Digital Trust & Online Safety Manager

Cyber Digital Trust and Online Safety Manager

The Digital Trust & Online Protection Professional will advise clients in developing, managing, and implementing policies, procedures, and strategies to ensure a safe, compliant, and trustworthy environment for our users.

This individual will scale and mature digital trust and safety processes, including content compliance, user protection, and regulatory adherence across our platforms for our clients.

Working closely with cross-functional stakeholders, this role will monitor regulatory changes, manage risks, and enhance our organization's approach to content safety, user trust, and online integrity.

Recruiting for this role ends on 12/31/3026.

Work you'll do

As a Manager, Strategy, Growth, and Transformation on the Deloitte Cyber team, you will be responsible for:


* Designing and executing testing scenarios to identify how prompts or user inputs could be manipulated to generate harmful, misleading, or misaligned generative artificial intelligence outputs.


* Researching emerging prompt injection, jailbreak, and adversarial testing techniques to evaluate model weaknesses, bias, factual inaccuracy, and misalignment with user intent.


* Assessing the effectiveness of content moderation systems in detecting unsafe outputs and documenting vulnerabilities, failure patterns, and potential misuse impacts.


* Recommending improvements to moderation policies, flagging mechanisms, training data, and governance controls based on testing findings.


* Collaborating with generative artificial intelligence development, content moderation, and cross-functional stakeholders to strengthen security, trust, safety, and responsible use outcomes.


* Developing multimodal test content and novel prompt manipulation methods to identify failure modes across text and other model inputs.

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to mentor and provide clear guidance to others

The team

Enables trust and safety of online communications and digital products, protecting users, consumers, and patients from harm.

Enables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data.

Qualifications

Required:


* Master's degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Cybersecurity, Linguistics, Psychology, or a related field, or equivalent professional experience


* 10+ years of experience ...