Document Control Specialist II (Onsite: Sacramento, CA)

Document Control Specialist II (Onsite: Sacramento, CA)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry.

Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform.

With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles.

Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Document Control Specialist II role is a position in our Document Management Group in the Research Team.

The role will include multiple activities within a secure area.  Document Control Specialists are required to handle documents in a timely, accurate, and efficient manner while maintaining a consistent flow from one department to the next.  This role may be performing functions such as receiving, sorting, scanning, batching, filing, pulling, validating, releasing documents, or resolving errors on accounts.  

Key Responsibilities


* Partner with various departments to research and locate missing titles, file batches, and fix errors when they occur, using available resources and investigative skills.


* Attention to Detail; good organizational skills; adaptability; demonstrate consistent accuracy and thoroughness; efficient and timely completion of work.


* Use company proprietary software for research and data entry.


* Retrieve perfecting documents from a secured vault repository.


* Handle documents in a timely and efficient manner while maintaining consistent flow from one department to the next.


* Ensures that the assigned work is always completed within our service level agreements.


* Follows established procedures and compliance requirements.


* Assist in all areas of the department as needed.

(Scanning, Verifying, Quality Control, ICM and TV)


* Analyze documents to determine the appropriate action and routing based on document type and client requirements or expectations.


* Process title documents with a high level of accuracy and quality through complex sorting, logging, identifying, matching, entering, auditing, routing, and researching as required.


* Solicit customer feedback to improve service.


* Ability to work a flexible schedule as needed, including occasional overtime.

Minimum Qualifications and Experience



* High School Diploma/GED and 1-3 years’ experience in a related field or any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.


* Requires strong knowledge of Microsoft Wo...