Engineer II, SAP Power User

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Schneider Electric North America Operations Power Systems Division has an outstanding opportunity for a passionate and motivated individual to assume the role of SAP Engineering Power User in our Project Engineering team at our Mt.

Juliet, TN facilities.

Overview:

The Project Engineering team translates customer requirements into detailed electrical and mechanical designs creating deliverables including one-lines, three-lines diagrams, control schematics, wiring diagrams, 3D harnesses, bills of material, and Creo 3D models.

The products supported are complex, engineered-to-order (customized) medium voltage electrical distribution, protection, and control equipment.

These products are applied to distribute utility and generator electrical power to various environments, including industrial, water/wastewater, and data centers.
The team is also responsible for providing all aspects of customer support.

Consults on application of products and solutions with end users, consultants, and contractors as well as Schneider Electric sales, quotation, and project execution teams.

Works closely with factory support functions (production.

Role Overview
The SAP Engineering Power User will support the Project Engineering organization by bridging gaps between Engineering, Operations, SAP support teams, and system/process owners.

This role is critical to keeping SAP engineering processes clear, consistent, and effective.

The successful candidate will act as the primary SAP (S4 Hana) support resource for the Project Engineering team, helping resolve order's system challenges, training needs, system and process improvements.

This role will also support Operations when SAP or engineering data issues prevent orders from progressing.

This position is not a traditional engineering role.

The focus is on SAP engineering process support, root-cause analysis, issue resolution and escalation, reporting, training, and continuous improvement.
Key Responsibilities


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+ Serve as the SAP S4 Hana Engineering Power User for the Project Engineering organization.
+ Support Engineering and Operations teams when orders are stopped, delayed, or blocked due to SAP, process, or training issues.
+ Investigate SAP and order-flow problems to identify root cause, not just short-term fixes.
+ Drive root-cause analysis efforts and help ensure corrective actions are implemented.
+ Support and track Titan tickets related to Engineering SAP issues.
+ Push for timely fixes with the appropriate SAP, Titan, Run State, or support teams.
+ Help bridge communication gaps between Engineering, Operations, S...