Analytics Solutions Director - Operations

Are you ready to drive transformation at scale? Join us and play a pivotal role in translating vision into measurable outcomes for our Data & Analytics organization.

As an Executive Director, you'll influence enterprise-level decisions, architect scalable operating models, and partner with senior leaders to deliver lasting impact.

This is your opportunity to lead a high-performing team, champion innovation, and shape the strategic direction of a dynamic organization.

Make your mark where strategy meets execution.

As an Analytics Solutions Director in the Data & Analytics Strategic Execution & Business Operations Team, you will define and drive our multi-year strategic roadmap, lead talented managers and associates, and serve as a trusted advisor to senior leadership.

You will establish governance frameworks, set organizational objectives, and ensure alignment across Consumer & Community Banking's data priorities.

Together, we will convert ambiguity into clarity, foster a culture of innovation, and deliver measurable outcomes that matter.

Job responsibilities


* Define, own, and evolve the strategic operating model to support organizational growth


* Lead, mentor, and develop a team of managers and individual contributors


* Advise senior leaders by synthesizing complex inputs into clear recommendations and executive-ready narratives


* Architect and govern portfolio management frameworks, including prioritization and resource allocation


* Design and institutionalize OKR/KPI frameworks that connect execution to enterprise outcomes


* Drive large-scale, cross-functional transformation initiatives from concept to sustained adoption


* Establish and chair governance forums and working groups to accelerate decision-making


* Identify inefficiencies and sponsor automation, tooling, and process re-engineering programs


* Own executive communications strategy, including board-level materials and stakeholder updates


* Maintain a strong controls mindset and ensure compliance with risk, audit, and regulatory frameworks


* Anticipate leadership needs and act decisively as an extension of the leadership team


* Champion AI/ML adoption within Business Operations, driving high-value use cases and pilots

Required qualifications, capabilities, and skills


* Bachelor's degree and 10 years of progressive experience in strategy, business operations, management consulting, or analytics leadership


* Four years of experience managing teams


* Demonstrated success designing and implementing enterprise operating models, portfolio governance frameworks, and OKR systems


* Deep expertise in Lean-Agile delivery at scale


* Experience establishing PMO or Strategic Operations functions


* Proven ability to influence and advise C-suite and senior stakeholders


* Strong commercial acumen with the ability to connect operational initiatives to business outcomes


* Track record of building, me...