Vice President, Product Manager - Chase Zelle

As a Vice President, Product Manager on the Chase Zelle team, you will play a pivotal role in delivering high-quality payment solutions by guiding cross-functional teams through the full product lifecycle.

You will collaborate with these teams to deliver innovative solutions, ensure operational excellence, and foster a culture of continuous improvement.

Your work directly influences how people and businesses move money every day.

Together, we create safer, faster, and more accessible payment experiences.

Job responsibilities


* Develop a product strategy and vision that delivers value to customers


* Manage discovery, execution, and market research to uncover customer needs and integrate them into the product roadmap


* Own, maintain, and prioritize a product backlog that enables Product Owners to support the overall strategic roadmap and value proposition


* Lead a team of Product Managers and Associates to execute on the product vision


* Serve as a center of knowledge - maintain deep curiosity about product controls and monitoring, set the standard for the team's controls environment, and drive and strengthen the control framework


* Manage key relationships - partner with engineering, architecture, product, control and compliance, and data analytics stakeholders to drive decision-making


* Communicate effectively and often - share strategy, roadmap, progress, and insights broadly and systematically; craft the narrative and cadence for different partner and stakeholder audiences; and explain the \"why\" behind your work


* Support agile product delivery, including backlog grooming, launch and go-to-market, production support, and issue, defect, and prioritization resolution


* Monitor performance against goals, scope implementation paths for needed enhancements, and create remediation plans when required


* Collaborate with cross-functional partners (e.g., Risk, Controls, Legal, Compliance) to ensure a strong risk and controls environment

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management or a relevant domain


* Demonstrated experience managing and leading a team in a product environment


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management


* Ability to build and maintain productive relationships with engineers and technical partners, and to translate customer and control needs into clear product delivery or technical requirements


* Experience driving change within organizations and managing stakeholders across multiple functions


* Demonstrated ability to build a robust partnership with the Quad (Product, Experience, and Technology / Architecture / Data & Analytics) to achieve superior results


* Demonstrate...