Software Engineer III - Microsoft Power Platform and Pega Specialist

We have an exciting and rewarding opportunity for you to take your Technology career to the next level.

As a Software Engineer III at JPMorgan Chase within the Corporate Sector - Chief Technology Office - Intelligent Solutions Product Line team, you serve as a seasoned member of an agile team responsible for delivering trusted, market-leading platform capabilities in a secure, stable, and scalable way.

You will have a strong focus on ensuring the reliability, availability, performance, and intelligent automation of the Microsoft Power Platform, specifically Power Apps, Power Automate, and related tools.

This role involves managing, optimizing, and supporting the Power Automate platform to meet service level objectives (SLOs), drive continuous improvement, and enable AI-assisted and Copilot-based capabilities that improve operational efficiency and reduce manual effort.

Job Responsibilities


* Execute platform design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to resolve complex problems


* Create secure, high-quality production configurations and maintain workflows and algorithms that integrate reliably with dependent systems


* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation / refactoring, unit test creating, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectives


* Applies knowledge of tools within the Software Development life Cycle toolchain, including enterprise-authorized AI assisted development and automating capabilities, to improve the value realized by automation


* Oversee the configuration, deployment, and maintenance of the Power Automate platform to ensure high availability, scalability, and reliability


* Implement robust monitoring and alerting solutions to track the performance and health of Power Automate workflows, connectors, AI-enabled actions, and infrastructure components


* Respond promptly to incidents, outages, and performance degradation events affecting Power Automate and AI-enabled services, driving rapid resolution and service restoration


* Manage changes to the Power Automate and Power Platform environments, including software upgrades, configuration changes, AI feature enablement, and infrastructure deployments, following established change-management processes


* Identify opportunities for optimization, performance tuning, automation efficiency, and AI-assisted enhancements, and drive continuous improvement initiatives


* Support and operationalize AI-enabled capabilities within the Power Platform, including Copilot-driven workflows, intelligent automation, and AI actions, ensuring governance, reliability, and secure usage
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