ATM Funding Associate

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back.

This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities.

We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities.

The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace.

We believe in investing in our employees, their families and our communities.

Job Description:

Location: Sioux Falls, SD
Shift: Monday - Friday 8:00 AM to 5:00 PM with Saturday rotation
Company: First PREMIER Bank

About the Role

Ensures the efficient accurate management of cash for ATMs by coordinating cash orders, monitoring cash levels, and reconciling interactions.

Verifies data, supports customer service, and maintains compliance with operational procedures to ensure timely and accurate cash replenishment.

Job Duties and Responsibilities 

Essential duties and responsibilities include the following.

Other duties may be assigned.


* Monitors ATM cash levels daily to ensure machines have sufficient funds to meet customer demand.

Identifies ATMs nearing low balance thresholds and takes proactive steps to initiate cash orders or replenishment.


* Performs essential data entry and verification tasks related to ATM cash operations, including entering cash order requests into ATM management systems, coordinating with banks to initiate cash orders, and organizing courier services for cash delivery.


* Reconciles expected versus actual cash balances by verifying courier reports, bank deposits, and system data.


* Validates financial transactions such as cash pickups and deliveries, ensuring they match movement records and bank statements.

Follows established procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.


* Generates ad-hoc reports to support internal teams and customers, including reports of specific ATMs, customer accounts, cash balances, or transaction histories.


* Delivers professional, courteous service in all interactions, primarily via phone or email.

Follows through on commitments, ensuring tasks are completed on time as promised to the customer.

Promptly addresses customer inquiries or concerns and ensures the customer is ful...