Sr. Director, Offer to Order – Large & Complex Deals

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As the Sr.

Director, Offer to Order - Large & Complex Deals, you will be responsible for:



* Lead the Offer to Order strategy and execution for Large & Complex Deals across NAM DX, including key strategic customer relationships such as Quest, LabCorp, HCA, and other enterprise accounts, supporting sustained market leadership and long-term business growth in the U.S.

In-Vitro Diagnostics market


* Serve as the primary financial and strategic advisor to Sales leadership in the development of complex deal strategies, commercial structures, and business cases for the largest and most strategically significant opportunities across NAM DX and the broader DX business


* Provide executive leadership and governance for the Letter of Authorization (LOA) process, ensuring effective coordination across Legal, Contract Management, Service, TAO, Pricing, and other critical stakeholders to drive timely and informed decision-making


* Act as the executive owner and single point of accountability for deal financials associated with LOA opportunities, ensuring financial integrity, accuracy, completeness, compliance with accounting standards and books-and-records requirements, and appropriate assessment of financial and business risk


* Lead the management, prioritization, and communication of the current and future LOA pipeline, providing strategic insights and executive-level updates to NAM DX Leadership, Business Area leadership teams, and key stakeholders to support business planning and decision-making


* Establish and oversee governance, training, and capability-building programs for Sales, Pricing, and HSE teams related to the LOA process, deal escalation frameworks, and commercial best practices, driving organizational effectiveness and consistency


* Provide strategic direction through advanced business analyses and market evaluations, leveraging sales performance trends, competitive intelligence, and business outlooks to support decision-making and growth strategies across the U.S.

Direct Sales organization


* Partner closely with Sales, Marketing, Product and Commercial Excellence teams to support annual operating plans, budgeting, forecasting, and long-range planning processes, providing insights related to market opportunities, customer retention, pricing dynamics, and business risks


* Provide strategic leadership and talent development for a team of direct reports and people leaders, fostering a high-performance, inclusive culture focused on accountability, collaboration, continuous improvement, and achievement of organizational objectives...