Data Center (DC) Solution Architect Engineer

What will you do:


* Liaising with customer's project teams, consultants and internal teams to understand the project requirement/scope/needs and promote SE data center and secure power solutions to customer during prescription process.


* Development of SE systems or turn-key solution (design and build) which includes both SE's products/systems as well as integration of 3rd party services and systems (interior fit-out works, electrical and mechanical systems, fire protection, etc.)


* Convert the project scope into solutions to successfully meet the customer needs as well as create competitive advantage through right design and selection


* Ensure the solution compliance to the local standards, regulation, codes and safety requirements


* Create all required documentation in terms of load/capacity calculations, design calculations, drawings, layouts, specifications, block schematics, solution presentation, solution value proposition, compliance table, etc


* Solution design should ensure the successful project implementation and customer satisfaction


* Provide engineering support to the team during installation in terms of process, tools required, procedures, regulatory compliance, Dos and Don'ts, technical interpretations and support, and ensure quality.

Bid Management


* Work with the tendering team to provide the bid management support for solution development and proposal preparation.


* Work with procurement and provide the Bid Proposal and Solution framework and identify and qualify vendors, provide first cut costing.


* Participate in customer meetings to communicate the project proposal status and any roadblocks


* Escalate any roadblocks during proposal creation to internal stakeholders.

Provide regular reports on proposal status to Country Solution Manager


* Ensure the compliance to project processes, methodologies and procedures during bid approval.

Customer Care and Quality


* Ensure the successful compliance of solution to project scope by offering high quality solution


* Delivery services to achieve highest customer satisfaction during pre-sales stages


* Escalate any customer issues to Solution Manager and be responsible to ensure its closure


* Identify the improvements needed, document it and communicate to the respective owners and stake holders

Partner Management


* Responsible for identifying and qualifying third party service providers during project solution design


* Monitor and communicate the performance of partners


* Ensure compliance to ITB processes, methodology and code of conduct by sub-contractors and partners


* Select the partners to achieve higher customer satisfaction

Training and Development


* Update and educate yourself with the current applicable technologies, tools, processes and standards

Requirments:


* At least 5 to 10 years in a relevant engineering capacity of which 4 years should be in the mechanical o...