Technical Writer - Intern

Documentation Development


* Create and maintain technical documentation for customer-built software applications.


* Develop user guides, administrator guides, installation instructions, release notes, and knowledge base articles.


* Document business workflows, system processes, and application functionality.


* Create process flows, diagrams, screenshots, and other supporting materials.


* Standardize documentation using approved templates and style guides.

Collaboration


* Interview developers, analysts, testers, and business users to gather information.


* Attend project meetings and software demonstrations to understand application functionality.


* Work with development teams to document new features and enhancements.


* Review documentation with stakeholders for accuracy and completeness.

Documentation Maintenance


* Update documentation as software changes are implemented.


* Ensure documentation remains current, searchable, and easy to understand.


* Organize content within document repositories, wikis, and knowledge management systems.


* Track version history and document revisions.

Quality Assurance


* Proofread and edit content for clarity, grammar, consistency, and accuracy.


* Verify technical information through testing or validation with subject matter experts.


* Ensure documentation follows company standards and best practices.