Reporting & Analytics - Tableau, Alteryx, JIRA & Project Management - Senior Associate

Job Responsibilities


* Support the Governance Program Lead in coordinating and executing governance activities across Card & Connected Commerce business lines.


* Monitor and ensure adherence to regulatory requirements, firmwide policies, and standards across multiple governance domains.


* Prepare, review, and distribute monthly and quarterly governance reports, including regulatory updates, project statuses, and escalation items for business stakeholders.


* Maintain accurate records of governance activities, meeting materials, and escalation evidence for audit and compliance purposes.


* Participate in governance forums, councils, and business practices meetings, documenting key discussions and action items.


* Identify and escalate potential risks, regulatory issues, and exceptions to the Governance Program Lead and relevant committees.


* Support the execution of annual impact assessments and policy compliance reviews, ensuring completion across business units.


* Collaborate with cross-functional teams to gather data, analyze processes, and recommend improvements to strengthen the control environment.


* Leverage tools such as Tableau, Alteryx, SharePoint, Jira, Microsoft Office Suite, and Confluence for data analysis, reporting, and documentation.


* Update procedures and documentation regularly to reflect business changes and maintain audit-ready evidence.


* Assist in coordinating internal and external audit deliverables, facilitating communication and ensuring alignment with compliance requirements.


* Analyze business requirements and translate them into well-designed, high-quality data solutions, including build and test activities.


* Partner with business solution owners to elicit, define, and validate requirements for data products and analytics solutions.


* Maintain a continuous learning mindset, staying current on emerging technologies and automation platforms, and applying new tools where appropriate.


* Demonstrate a commitment to excellence through strong professional judgment, integrity, ownership, and disciplined execution.


* Build and sustain strong relationships with internal stakeholders to anticipate needs and deliver value through analytics, insight, and proactive engagement.


* Provide guidance and oversight to team members to ensure timely delivery and adherence to established practices, controls, and quality standards.

Required Qualifications, Capabilities, and Skills


* Minimum of 5 years of experience in the financial services industry, specifically in Regulatory Operations, Controls, Compliance, Risk, or Audit.


* Strong problem-solving skills and ability to work independently in a fast-paced environment.


* Demonstrated ability to manage tight delivery timelines, remain calm under pressure, and adapt to changes.


* High proficiency in project management, with proven ability to manage multiple priorities and deliverables.
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