Part-Time Retail Customer Host Associate - Monaco Store

*Please Note:  This position will be posted through 7/20/2026

*

Pay: $19.29 HR.

Part-time positions are available.

Please tell us about your availability. 

This position will work at the entrance to our Store greeting customers as they enter the building, letting customers into the restrooms, checking receipts when customers are leaving and thanking customers for shopping with us.

We are looking for enthusiastic individuals with customer service experience who are willing to engage with customers.

Excellent customer service skills are a must! 

JOB SUMMARY:

The Associate I, Retail Customer Host will provide a welcoming first impression, greeting customers as they enter the store and thanking customers as they exit the store.

The Associate will be in contact with customers and is expected to be responsive in communication and provide excellent customer service.

As the first interaction a customer has with the store, it is important the Associate ensures a positive shopping experience. 

Part of the Associate’s role is receipt checking, a loss prevention measure to verify customer receipts against purchases to prevent theft and fraud, while also ensuring accuracy in transactions and providing a point of customer service.

They are responsible for identifying discrepancies and communicating with customers and management to resolve problems and maintain a safe, welcoming shopping environment. 

ESSENTIAL FUNCTIONS:

Greeting Customers:


* Welcome the customers with a warm smile and a genuine greeting.


* Provide store information, answer questions, offer shopping carts or hand basket, direct customers to specific areas, manage customer flow during busy times, and maintain a friendly and organized entrance.


* Share relevant store information with the customer, such where items are located, discounts, etc. 


* Share any upcoming event information with the customer. 

Customer Exits:


* Thank the customer sincerely for shopping with us and supporting our mission.


* Customers’ receipts should be checked to verify purchases upon leaving the store.

Merchandise that cannot be validated by the receipt should be referred to point of sale (POS) for additional customer service. 


* If the customer does not have a receipt or has an invalid receipt, politely ask the customer to return to the store to be processed through the POS.


* File appropriate reports with Risk department.

Other:


* Technology Proficiency: Use of handheld scanners, devices etc.

to monitor transactions and or report incidents via Think Risk.  


* Good observation: Keen sense of observation to monitor people and identify suspicious behavior while maintaining calm demeanor.


* Follow all retail center policies and procedures.


* Follow all safety processes and procedures to help provide a safe working environment for employees and customers.


* Job duties may extend beyond the tasks listed and may include additional resp...