Distribution Manager

Get to know us:  NOVO Health Services offers linen management solutions to the healthcare industry.

NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs.

NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system.

NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Job Description

The Distribution Manager is responsible for leading all warehousing, inventory, transportation, and distribution activities within the facility.

This role ensures the safe, efficient, and cost-effective movement of products while maintaining exceptional service levels for healthcare customers.

The ideal candidate will bring strong leadership experience, a continuous improvement mindset, and a passion for developing high-performing teams.

Key Responsibilities

Distribution & Logistics Leadership



* Lead and oversee all distribution center operations, including receiving, warehousing, inventory control, transportation, and customer deliveries.


* Manage inbound and outbound logistics activities to ensure timely and accurate fulfillment of customer requirements.


* Optimize transportation routes, fleet utilization, and delivery schedules to maximize efficiency and service levels.


* Support route supervisors and drivers to ensure daily operational success and customer satisfaction.


* Coordinate logistics activities across multiple healthcare customers and service locations.

Inventory & Warehouse Management



* Develop and maintain best-in-class inventory management practices, including loaner kit management and inventory control procedures.


* Conduct and oversee physical inventories, cycle counts, and inventory reconciliations.


* Ensure ERP system inventory accuracy and proper documentation of inventory adjustments and write-offs.


* Maintain warehouse organization and storage practices that support safety, compliance, and operational efficiency.


* Oversee chemical storage processes and ensure compliance with applicable regulations and safety standards.

Leadership & Team Development



* Lead, coach, and develop distribution center personnel through training, mentoring, and performance management.


* Drive employee engagement and accountability while fostering a positive, team-oriented culture.


* Lead recruitment, onboarding, and retention efforts for distribution center staff.


* Establish clear performance expectations and provide ongoing feedback to support employee growth and development.

Operational Excellence & Continuous Improvement



* Drive continuous improvement initiatives focused on productivity, service quality, cost reduction, and operational efficiency.
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