Manager of Business Operations/Cash Analytics

Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.

As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S.

That means we seek and appreciate new perspectives and build opportunities to learn and grow.

At the SF Fed, we approach our work with integrity and a commitment to service.

Manager of Business Operations/Cash Analytics

The Impact of Your Work

At the SF Fed, your work directly affects every American's financial well-being.

You'll be at the forefront of innovation, helping safeguard our nation's currency and ensuring economic stability across the western region.

The Role

We're seeking a Manager for District Cash Services - District Cash Support to lead our cash data analytics, currency and coin model management, capacity planning, management information systems (MIS), and innovation initiatives.

You'll drive strategic business decisions for cash operations and champion innovative solutions across the Federal Reserve System.

You will encourage adoption of modern analytical tools at Reserve Banks nationwide.

Who We're Looking For

The ideal candidate is an accomplished people leader with experience managing diverse analytical teams, influencing cross-functional partners, and driving continuous improvement.

You're an exceptional communicator who sets high standards, thrives in dynamic environments, and excels at solving both complex and everyday challenges.

Key Responsibilities

Analytics & Operations


* Deliver comprehensive data, analysis, and metrics to support cash operations management


* Provide strategic vision for project management, personnel development, and currency/coin operations


* Maintain team agility to adapt strategies based on evolving circumstances and new information

Collaboration & Influence


* Partner effectively alongside the Compliance team as well as Cash Operations plus other SF Fed departments including Facilities Management, Data Insights + Analytics, Legal, Police Services, IT, People + Culture, Audit, Financial Management, and FedCash Services


* Build policies and guidelines for analytics, innovation, inventory management, and technical improvements across teams, SF Fed, and the broader System


* Advocate for District Cash Services through the FedCash Services District Liaison channel

Leadership & Team Development


* Lead recruiting, hiring, providing mentorship, and professional development for direct reports, including senior individual contributors, specialists, and interns


* Manage performance planning, succession planning, compensation decisions, and when necessary, terminations


* Define team goals, strategies, and objectives align...