Clerk Typist II (Children and Youth Services)

POSITION SUMMARY:

These are responsible, but supervised, positions involving basic clerical duties, providing support services for all units of BCCYS.  Confidentiality is expected in all phases of employment.

POSITION RESPONSIBILITIES:

Essential Functions

The duties and responsibilities of this position include, but are not necessarily limited to:


* Performs data entry – Activity Slips, Permanent Legal Custody (PLC), screening forms, etc.


* Performs miscellaneous typing.


* Filing – open family files, closed family files, Child Abuse forms.


* Copying/faxing – court packets, court orders, placement referrals, medical records, evaluations, reports, consents.


* Performs receptionist duties – answer telephones, monitor agency email account, process incoming/outgoing mail, public contact.


* Scanning –Family files, Child Protective Services (CPS) files, information only referrals.


* Shredding – all scanned files, used court packets, all confidential paperwork.


* For bilingual Clerk Typist II, translating forms from English to another language, and interpreting client phone calls from another language to English.


* Expungement of files by State Regulations.


* Statewide Adoption and Permanency Network (SWAN) referrals and certifications, CY890 forms, PA Adoption Information Registry (PAIRs), CY130 reports.


* Order business cards, agency forms, and State required forms.


* File review preparation for open and closed files.


* Adoption paperwork – includes mailings, data entry, filing, copying, scanning.


* Maintain Foster Parent library material.


* Foster Care paperwork – includes mailings, data entry, filing, copying, scanning.


* Schedule Child Fatality/Near Fatality meetings and Multidisciplinary Team meetings.


* Compile agency packets and binders.


* Assist with special projects.


* Other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE:


* High school diploma or G.E.D.

certification from a recognized issuing agency.


* Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:


* Working knowledge and use of English grammar, spelling, and punctuation.


* Ability to use/operate basic office equipment (computer/phone system, copier/fax/scanner, etc.)


* Ability to navigate and manipulate computer applications and databases.


* Ability to proofread.


* Ability to collect, organize and transfer information according to specific rules.


* Ability to establish and maintain harmonious working relationship with public and peers.


* Ability to follow oral and written instructions with multi-faceted procedures.


* Ability to communicate effectively, both orally and in writing.


* Ability to handle stress.


* Physical presence in the office is required.

PHYSICAL DEMANDS:

Work involves walking, talkin...