Clinical Support Specialist

Our vast array of services - educational, employment, vocational, residential, rehabilitative, and behavioral health - are delivered through a network of national and international affiliates.

This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Job Description: In this role, you'll be a key part of helping clients access the services they need.

You'll handle referrals, schedule evaluations, support prescribers, and keep client records organized and compliant - all while providing friendly, reliable support to both clients and staff.Schedule Details: Monday through Friday, 10:00 am - 6:30 pmLocation: Exton, PA (THIS IS NOT A REMOTE/HYBRID POSITION)Program: Clinical Services SupportPay Rate: $17 /hourWhat You'll Do


* Process all incoming referrals quickly and accurately, including verifying insurance eligibility


* Input and manage referral information within the electronic health record system


* Ensure referral information is transmitted promptly to the appropriate team or service


* Process payments related to record releases and ensure accurate documentation of all transactions.


* Manage the release of client treatment records to law offices, disability firms, and behavioral health agencies while strictly adhering to HIPAA guidelines


* Communicate professionally with external partners throughout the medical record release process to ensure timely and accurate information exchange


* Maintain a detailed tracking spreadsheet for all record requests in alignment with record‑keeping protocols


* Support prescribers and clinical staff as needed


* Maintain client records throughout their lifecycle-from data entry and release of information to archiving


* Provide friendly, professional assistance to clients both in person and over the phone

What We're Looking For:


* Education: High school diploma or equivalent


* Experience: At least one year in a medical, mental health, or professional office setting with customer service and data entry responsibilities


* Licenses/Certifications: None required


* Clearances: Child Abuse, Criminal Background Check, and Medicaid/Medicare Exclusion verification

What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):


* Competitive Pay


* Medical, Dental, and Vision Insurance


* Tuition Reimbursement options


* Flexible Spending Accounts (Health, Dependent, and Transportation)


* Life Insurance


* Disability Insurance


* Paid Time Off


* 403(b) with Employer Match


* Employee Recognition Programs


* Employee Referral Bonus opportunities


* Discounts through "Tickets at Work"


* And More!

Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us a...