Medical Records/Social Services Assistant

Social Services Assistant

Location: Lakeport Post Acute
Job Type: Full-Time
Department: Social Services

Pay: $22.00 an hour
Position Summary

We are seeking a compassionate and organized Social Services Assistant to support the planning, development, and delivery of social service programs within our facility.

This position assists in meeting the medically related emotional, social, and psychosocial needs of residents in compliance with federal, state, and local regulations, as well as facility policies and procedures.

The ideal candidate is empathetic, detail-oriented, and able to collaborate effectively with residents, families, staff, and community agencies to promote resident well-being and quality of life.
Essential Responsibilities
Social Services Support


* Assist the Social Services Director/Consultant in planning, developing, implementing, evaluating, and directing the facility's social service programs.


* Participate in interdisciplinary meetings with administration, nursing, medical staff, and other departments as directed.


* Assist in identifying and addressing residents' medically related social and emotional needs.


* Support residents in achieving the highest practicable level of independence, self-care, and well-being.


* Provide medically related social services to promote residents' physical, mental, and psychosocial health.


* Record and maintain accurate and timely social service progress notes reflecting resident responses to care plans and adjustment to facility life.


* Evaluate social and family information and assist in developing appropriate social service treatment plans.

Resident & Family Support


* Assist residents and families with emotional concerns related to illness, admission, institutionalization, disability, anxiety, stress, loss, and end-of-life issues.


* Provide information to residents and families regarding Medicare, Medicaid, and other available financial assistance programs.


* Assist with discharge planning, including coordination with agencies, referrals, services, and equipment needs.


* Assist in scheduling outpatient appointments and coordinating on-site ancillary services, including optometry, podiatry, dentistry, and psychiatric services.

Coordination & Community Resources


* Coordinate social service activities with other facility departments.


* Assist in obtaining resources from community social, health, and welfare agencies to meet resident needs.


* Develop and maintain positive working relationships with internal departments and external community agencies.


* Participate in community planning activities related to resident and facility needs.

Administrative & Compliance Duties


* Complete required documentation, forms, and reports accurately and timely.


* Assist in developing, administering, and reviewing departmental policies and procedures (at least annually).


* Assist in departmental budgeting activities...