Citrix Infrastructure Administrator

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS136, T4, Band 7

Job-Specific Essential Duties and Responsibilities:

- Configure, administer, and maintain Citrix Virtual Apps and Desktops (CVAD) environments supporting enterprise users.

- Manage and support Citrix ADC (NetScaler), StoreFront, Citrix Gateway, and other Citrix access components.

- Troubleshoot and resolve user connectivity, latency, performance, and application delivery issues across multiple geographic locations.

- Perform routine patching, upgrades, firmware updates, health checks, and maintenance activities for Citrix infrastructure and supporting platforms.

- Manage security controls, user access, and Active Directory integrations while ensuring compliance with government security requirements.

- Develop and maintain automation scripts using PowerShell and other scripting technologies to improve operational efficiency.

- Monitor system performance, availability, and capacity to proactively identify and address infrastructure issues.

- Create and maintain technical documentation, system configurations, procedures, and operational runbooks.

- Support incident management, change management, and problem resolution activities in accordance with established processes.

- Collaborate with engineering, operations, cybersecurity, and customer stakeholders to ensure reliable and secure service delivery.

Job-Specific Minimum Requirements:

- Active Top Secret security clearance with SCI eligibility.

- DoD 8570 IAT Level II certification (Security+ CE, CySA+, GSEC, GICSP, or equivalent).

- Hands-on experience administering enterprise Citrix technologies including Citrix Virtual Apps and Desktops (CVAD), XenApp, XenDesktop, StoreFront, and Citrix Gateway.
- Experience administering and troubleshooting Citrix ADC (NetScaler).
- Strong understanding of networking concepts including TCP/IP, DNS, DHCP, load balancing, and SSL/TLS certificates.
- Experience integrating Citrix solutions with Microsoft Active Directory environments.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience supporting mission-critical systems requiring high availability and operational resilience.

- Ability to work independently while collaborating effectively with cross-functional technical teams.

- Excellent written and verbal communication skills.

Preferred Skills & Qualifications:

- Bachelor's degree in information technology, Computer Science, Information Systems, Engineering, or related field; additional relevant experience may be substituted for a degree.

- Minimum of 4 years of experience supporting enterprise virtualization architectures and Citrix technologies.

- Experience supporting large-scale enterprise infrastructure environments.

- Experience supporting the Department of Defense, federal government, or similarly regulated environments is preferred

- Citrix Certified Associate - Virtualization (CCA-V), Citrix Certified Profess...