Station Manager

Job Title: Station Manager

Job Location: Raleigh/Durham, North Carolina

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries.

Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Purpose:

Lead and manage the Raleigh/Durham (RDU) station P&L and operations successfully via:
 


* Engaging people


* Growing the business (both local BC business and network business in collaboration with AFR product & DGF global network partners)


* Organizing the team for great customer service, operational quality and efficiency incl.

GSC collaboration


* Managing costs and partners

 

Key responsibilities:


* Manage Station’s EBIT result


* Ensure employee engagement, targeting for the best results


* Ensure and Improve customer satisfaction via Service First incl.

process improvements


* Drive GoGreen agenda


* Deals with local authorities and acts as a legal representative of the station.


* representative of the station towards employees, e.g.

organizing company events and go-to person for station personnel on non-functional topics


* Decided upon all administrative matters at station.


* Leads negotiations with external suppliers.


* Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where “Station Manager” title may be beneficial to closing the deal)


* Hiring decisions at station level (although Station Manager may require formal next-level approval)


* Functional strategy decisions


* Functional operations decisions (incl.

negotiations with external AFR/OFR/Inland logistics suppliers)


* Setting performance targets


* Evaluating performance and targets achievement


* Ensure adherence to Company policies.


* Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.


* Collaborate with AFR product and DGF global network partners

 

Qualifications:


* Good understanding of freight forwarding industry


* Knowledge of station level administrative matters


* Ability to take ownership and drive station solutions independently.


* Proven track record in people management role (leadership, motivation and people skill)


* Good communication skills


* Strong Air Freight background seen as major benefit

Pay Range: $99,150.00 - $132,200.00+ (Based on Experience)

Benefits (All Non-Union Employees)


* Compensation: Competitive base salary plus role dependent performance-based incentives.


* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


* Stock Purchase Plan: Ability to purchase Deutsche...