System Specialist II

Location: San Leandro, CA

Position: Service Specialist II

This position is responsible for servicing complex system issues on time and to the customer's satisfaction.

These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work.

They are also responsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers.

To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily.

What will you do?


* Assist with cost estimates for minor system modifications


* Troubleshoot and repair complex customer systems independently


* Develop and implement hardware selections and software applications for assigned customers


* Check-out and start-up control systems


* Start-up, programming, and check-out of VFDs as well as load and test system databases


* Coordinate activities of subcontractors, when necessary


* Complete documentation for assigned tasks


* Suggest system improvements and modifications

What qualifications will make you successful?


* Three or more (3+) years of trade and/or relevant work experience


* Demonstrated focus on the customer


* Offer and Application Knowledge


* SSX/EcoStruxture or Tridium knowledge and experience

What's in it for me?


* Opportunity for career advancement and upward mobility


* Excellent overall benefit package


* Exciting chance to work for one of the "Best Places to Work"

Who will you report to?


* This position will report directly to the Field Service Manager

Ready to launch your technical service career? Apply today!

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This means you matter.

Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you.

We value you".

It's more than just pay and benefits- it's a meaningful investment in you.

It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S.

based position, the expected pay range is USD 68,000 - USD 102,000 per year.

This pay range includes base pay and short-term incentives.

The compensation range for this full-time position applies to candidates located within the United States.

Our pay ranges are determined by reviewing roles of similar responsibility and level.

Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

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