Deputy General Manager - Services - Field Service (EZ)

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India.

We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

Designation: Deputy General Manager - Services Sales BD - Kolkata (responsible for Eastern Zone)

Educational Qualification:

B.E/ B.Tech - Electrical/ EEE Plus MBA (Preferred)

Ideal Candidate Profile

Experience


* 10-12 years of experience in:



* Service Sales, Business Development, or Aftermarket Sales


* LV/MV Switchgear industry


* Electrical distribution and industrial automation solutions

Experience managing regional/business development teams

Exposure to Eastern Zone markets (West Bengal, Odisha, Jharkhand, Chhattisgarh, Bihar, Assam, Northeast) preferredTechnical Expertise

Strong knowledge of:


* LV Switchgear (ACB, MCCB, MCB, Relays, Capacitor Banks, etc.)


* MV Switchgear


* PCC & MCC Panels


* Protection systems and electrical safety


* Industrial Automation products and solutions


* Retrofitting and panel upgradation opportunities


* Digital retrofit solutions and connected electrical assets

Commercial Skills


* Service sales (Retrofitting & Modernization)


* Channel Partner development


* Customer relationship management


* Enterprise account management


* Bid management and commercial negotiations


* Revenue generation and business expansion

Systems Knowledge


* Salesforce (SFDC)


* SAP


* MS Office (Excel, PowerPoint)

Leadership

Size and structure of team managed

Experience handling senior service sales engineers

Coaching and performance management capability
Business Development

Achievement against service-sales targets

Retrofitting and modernization projects closed

Digitalization opportunities identified and converted
Technical Assessment Questions

Switchgear


* Thorough knowledge on power gear & control gear


* What factors determine whether a switchgear should be retrofitted or replaced?


* How do you identify modernization opportunities in an installed electrical system?

PCC & MCC


* What are the major components of a PCC panel?


* How does an MCC panel differ from a PCC panel?


* Share an example of a successful panel upgradation project.

Digital Retrofitting


* What digital retrofit solutions have you sold or supported?


* How can electrical asset monitoring improve customer ROI?


* Explain a project where digitization generated recurring revenue.

Must-Have Criteria

✅ 10-12 years in switchgear/service sales

✅ Strong LV/MV switchgear knowledge

✅ Experience in retrofitting and panel modernization business

✅ Team leadership experience

✅ Service-sales background (AMC, OMC, Spares)

✅ SAP and SFDC p...