Materials Customer Service Coordinator

Summary

Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis. 

Core Competencies 



* Good computer skills                                                   


* Strong Organizational Skills


* Time Management            


* Communication


* Problem Solving   


* Accountability and Dependability


* Leadership Skills


* Team Oriented


* Highly Motivated


* Attention to Detail

 

Job Duties



* Responsible for addressing any customers issues


* Generates daily load sheets and requirement listing


* Monitors all Customer Portals


* Ensure adequate supply of containers through weekly inventories


* Monitor activities on the dock and activities of the shippers/receivers


* Adhere to all company policies, procedures and instructions

Requirements


* High School Diploma/GED


* 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment


* Ability to work well in a team with customer-focused orientation and strong sense of delivery.

 Supervisory experience would be an asset


* Strong organizational and time-management skills


* Strong interpersonal and communication skills (both verbal and written)


* Proficiency with database applications and administration systems, specifically Microsoft Office

Requirements


* High School Diploma/GED


* 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment


* Ability to work well in a team with customer-focused orientation and strong sense of delivery.

 Supervisory experience would be an asset


* Strong organizational and time-management skills


* Strong interpersonal and communication skills (both verbal and written)


* Proficiency with database applications and administration systems, specifically Microsoft Office