Salesforce Administrator

Position Highlights

In-office position in Des Moines, IA

Open to both entry-level and experienced candidates

Full-time salaried role

Competitive benefits and compensation based on experience

Growing Salesforce environment with ~230 users

Working Arrangement

This role will work 100% onsite at our Des Moines, IA headquarters.

Purpose

The Salesforce Administrator supports EFCO's Salesforce platform by providing day-to-day administration, user support, system maintenance, configuration, and data management while contributing to ongoing system improvements.

Why this role may be a great fit:


* Open to both entry-level and experienced candidates


* Competitive compensation and benefits commensurate with experience


* Opportunity to develop a career within the Salesforce ecosystem


* Hands-on experience supporting business processes and users across the organization


* Ideal for individuals who enjoy technology, problem-solving, and customer service


* Ongoing opportunities to learn, contribute, and grow professionally

Don't meet every qualification listed? We still encourage you to apply! At EFCO, we're looking for individuals with strong potential, a customer-focused mindset, and a willingness to learn and grow within the Salesforce ecosystem.

Key Responsibilities

User Support, Training, and Adoption (30%)


* Serve as the primary point of contact for Salesforce users by responding to support requests, troubleshooting issues, and providing timely resolutions.


* Develop and deliver role-based training, documentation, and best practices to increase user confidence and adoption.


* Partner with business teams to understand needs, translate requirements into solutions, and promote consistent and effective use of the platform.

Data Management and Reporting (20%)


* Ensure accurate, complete, and reliable data through imports, updates, deduplication, validation rules, and ongoing monitoring.


* Support data migrations, integrations, and synchronization with external systems.


* Design, build, and maintain reports and dashboards that deliver actionable insights to stakeholders and support operational and strategic decision-making.

Salesforce Configuration, Maintenance, and Enhancements (20%)


* Configure and maintain Salesforce objects, fields, page layouts, record types, flows, validations, permission sets, and automation to support changing business requirements.


* Plan, test, document, and deploy system enhancements while following established change management and release processes.


* Proactively identify opportunities to simplify workflows, reduce manual effort, and improve system usability.

System Integrity, Security, and Performance (10%)


* Maintain the stability, security, and integrity of the Salesforce environment through regular system audits, permission and access reviews, data quality checks, and platform health monitoring.


* Enforce data governance, secur...