Director, HRIS and Payroll Operations

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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Time Type:
Full time

Department:
Human Resources

All Locations:
300 Ocean Avenue – Revere

Position Summary:
NeighborHealth is seeking an experienced Director of HRIS and Payroll Operations to lead the strategy, governance, and day-to-day performance of Workday, payroll operations, and HRIS-enabled benefits administration.

This role is ideal for a senior HR technology and operations leader with deep Workday expertise who can strengthen controls, improve the employee and manager experience, and translate business needs into scalable, compliant solutions.

The Director of HRIS and Payroll Operations provides leadership for Workday and the operational functions that depend on it, including payroll, HR data, integrations, reporting, security, and system benefits administration.

The Director establishes the technology roadmap and operating model, ensures accurate and timely payroll and benefits processing, and drives continuous improvement across the employee lifecycle.

This position requires a hands-on director who can lead teams, govern complex systems and vendors, and personally engage in configuration, testing, troubleshooting, and issue resolution when needed.

The Director partners closely with the CHRO, Finance, Information Technology, Benefits, Compensation, Talent Acquisition, and operational leaders to deliver reliable services, strong internal controls, and data-driven workforce insights.
 

The successful candidate will be able to perform the following responsibilities:

HRIS Strategy, Governance & Leadership:


* Own the enterprise HR technology strategy, roadmap, governance model, and service delivery standards, with Workday as the system of record for human capital data and core HR operations


* Lead, develop, and hold accountable the HRIS, payroll, and related operations teams; establish clear roles, service-level expectations, performance measures, and succession plans


* Partner with executive and functional leaders to translate organizational priorities into scalable Workday solutions, balancing user ex...