2nd Shift Production Manager

Get to know us:  NOVO Health Services offers linen management solutions to the healthcare industry.

NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs.

NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system.

NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Company Overview:

NOVO Health Services is a leader in the Laundry industry providing a fresh approach to healthcare linen services.  NOVO has established an innovative approach that puts the patient experience first, while driving down program costs in ways that do not impact service or quality.

NOVO has an unmatched track record of improving the quality of linen programs while driving the overall cost of our customer linen programs down.

Position Summary:

The 2nd Shift Production Manager supervises and coaches Supervisors, Hourly Team Members and Leads to achieve assigned safety, quality, and productivity targets.

This role ensures company policies and procedures are applied fairly and consistently, drives plant efficiency across all departments, and partners closely with the Production Manager and maintenance personnel to maximize uptime, meet delivery commitments, and maintain the production schedule.

Key Responsibilities:



* Maintain regular, dependable attendance and be able to perform essential job functions with or without reasonable accommodation.


* Ensure all safety guidelines and company policies and procedures are followed, applying them fairly and consistently across the team.


* Manage, coach, and develop Supervisors, Leads and hourly Team Members, completing performance evaluations and administering progressive discipline as needed.


* Troubleshoot and resolve quality issues, monitoring production metrics and providing ongoing coaching and feedback to improve results.


* Adhere to the production schedule while maintaining safety and quality standards, and ensure delivery times are consistently met.


* Own plant efficiency across all departments, involving maintenance personnel as needed to improve uptime and equipment efficiency.


* Assist the Operations Manager with Supervisor scheduling and support Customer Service with issues as they arise.


* Develop and maintain working knowledge of all jobs/operations within the facility.


* Interact with customers, participate in linen start-ups, and direct truck drivers as needed.


* Perform other duties as assigned.

Position Requirements/Qualifications:



* High school diploma or equivalent required.


* Strong interpersonal, communication, and motivational skills.


* High level of organization with strong analytical aptitude and problem-sol...