Practice Secretary

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:
Full time

Department:
Family Medicine

All Locations:
20 Maverick Square – Cradock Building

Position Summary:
We are seeking a dedicated and customer-oriented Receptionist to join our Family Medicine team.

In this role, you will play a vital part in ensuring the smooth operation of our office by providing administrative support and exceptional service to patients and staff.

Schedule:
Monday - Friday, 8:00 AM - 5:00 PM, with evening/weekend/holiday rotation as needed.

Essential Duties and Responsibilities:


* Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.

Consistently provides excellent customer service and makes patients feel welcome.

Maintains a positive attitude.

Uses communication devices appropriately.


* Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation.

Solves problems independently or knows when to seek consultation.


* Checks out patients in the computer before the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.

Reviews After Visit Summary instructions with the patient as needed.

Prints additional labels as needed.


* Responsible for early am chart preparation and other opening/closing procedures.


* Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by email or staff message.

Qualifications and Requirements:


* High School Diploma or GED


* At least one year in a medical office setting


* Demonstrated personal computer skills in a Windows environment required.

Medical Terminology preferred


* Bilingual Spanish skills required

Benefits:


* MEDICAL, DENTAL, AND VISION COVERAGE


* LIFE AND DISABILITY INSURANCE


* 401(K) RETIREMENT PLAN


* TUITION REIMBURSEMENT


* FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS


* PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL...