Senior Manager, HR Operations

General Purpose

The Senior Manager, HR Operations, reporting to the Vice President of HR Operations and Payroll, is responsible for building and leading a scalable HR operations function supporting the post-onboarding employee lifecycle.

This role owns employee data integrity, workforce administration, and lifecycle transactions following onboarding completion.

In close partnership with the HR Onboarding Operations team—which is responsible for employee setup through onboarding completion and start-date readiness—this role ensures clear ownership across the post-onboarding employee lifecycle, including defined handoffs, exception management, escalation protocols, and aligned execution.

The Senior Manager collaborates with the Onboarding Operations leader to establish handoff standards to ensure lifecycle transactions, employee data corrections, supervisory organization alignment, payroll-impacting changes, and other post-onboarding issues are routed, resolved, and measured consistently.

Through strong partnership with HR teams, facility leadership, and cross-functional stakeholders, this role strengthens audit readiness and delivers a consistent, high-quality experience for employees and managers.

The ideal candidate is a people-first leader who is both strategic and hands-on — a builder who can identify operational gaps, roll up their sleeves to improve HRIS data and processes, and empower teams to deliver through clear structure, training, and accountability.

KEY OUTCOME (0-12 MONTHS)


* Accurate and well-governed post-onboarding workforce data


* Consistent, scalable HR operations and transaction processes


* Stronger controls, streamlined processes, improved audit readiness, and enhanced compliance support


* Improved service delivery for employees, managers, and HR partners


* Actionable reporting and insights that support better decisions

Core Responsibilities

Data Governance & Workforce Data Integrity


* Directly manage and review post-onboarding employee data transactions, including personal data updates, job profile corrections, and supervisory org alignment, to ensure complete and accurate records.


* Work directly with systems analysts to identify recurring data issues, validate audit results, and implement automated audits, exception reports, and scheduled data quality checks in Workday.


* Maintain contingent worker data in Workday, including worker type classifications, assignment tracking, and contract end dates, and resolve discrepancies as they arise.



* Oversee hands-on HRIS data conversion, validation, and process standup activities for acquisitions and newly onboarded facilities, including review of loaded data and issue resolution.


* Implement and enforce data governance standards, including field usage guidelines, business process definitions, and data entry protocols through partnership and training with teams.

Insights & Analytics


* Develop and maintain HR opera...