Center Manager

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Time Type:
Full time

Department:
PACE Center

All Locations:
155 Addison Street

Position Summary:
Under the leadership of the Director of Administration and Operations, the PACE Center Manager is responsible for the day-to-day operations of the PACE Center and coordination of all care delivered to its participants.

This includes the coordination of administrative/support staff and the interdisciplinary care team, as well as oversight of the facility.

The Center Manager is the point person for emergency management.
The PACE Center Manager is a key member of the PACE leadership team, providing day-to-day support and guidance to the staff based at the PACE Center.

The PACE Center Manager is also a champion of employee and participant satisfaction and places person-centered care and customer experience among his/her top priorities.

This includes being regularly available at the site to interface with PACE staff and participants, fostering a customer-friendly and welcoming environment.

While customer experience is a priority for every member of the Neighborhood PACE team, the Center Manager is at the forefront of customer experience.
The PACE Center Manager is a leader in the monitoring of center-based cost containment and expense oversight, working closely with the Director of Center Administration and Operations to ensure strong fiscal stewardship of PACE Center funds.

In addition, the Center Manager regularly reviews and analyzes clinical, operational, and financial reports and other data to evaluate the overall performance of the IDT and its adherence to established guidelines, policies, workflows, and individual patient care plans.
The Center Manager has direct supervisory responsibilities for IDT support staff, including the assistant center manager, center secretary and well as Personal Care Attendants (PCA’s).

Essential Duties & Responsibilities:


* Manages the PACE Center physical plant for a safe and comfortable environment.


* Recruits, screen, hire and supervises staff including responsibility for annual performa...