FRONT END/PIC

Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and Assistant Manager.

Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum


* High school diploma or general education degree (GED) plus a minimum of six months Fred Meyer cashier experience and one-two years related retail experience; or combination of relevant education and experience


* Minimum 18 years of age/19 in Idaho and Alaska


* Ability to pass drug test


* Ability to work in a fast-paced environment


* Ability to work weekends on a regular basis


* Ability to travel independently on a rare basis


* Maintain confidentiality


* Accuracy/attention to detail


* Ability to organize/prioritize tasks/projects


* Valid driver's license


* CPR/first aid certification

Desired


* Knowledge of Fred Meyer policies, procedures, and organizational structure



* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service


* Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchases


* In the absence of Customer Service Manager, Customer Service Assistant Manager, and Customer Service Relief Assistant Manager:


* Provide peer coaching for all cashiers following best practices


* Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements


* Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required


* Monitor the 15-minute chart and schedule


* Audit Playland operational standards


* Promote and follow Company initiatives


* Respond to verbal customer comments/complaints/requests


* Complete customer incident and associate incident/accident report forms


* All store management work with associates to manage all common associate areas (i.e.

break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"


* Must be able to perform the essential functions of this position with or without reasonable accommodation