Billing Management Associate

The Billing Management Associate position requires daily management of assigned accounts with regular and consistent follow-up on processing/reconciling claims and denied claims.

Must be able to work independently with outside agencies to research and resolve billing and claims. 


* $21 an hour


* 35 hours a work week, Full Time


* Training hours
+ 7:30am - 3:30pm
+ In office 3 months


* Hybrid 2 days in office after training


* Monday - Friday, 8:30am to 4:30pm

[INS: Essential Functions :INS]


* Process billing as needed to payers of assigned accounts


* Be able to work independently and thrive in a fast paced environment


* Investigate denials and resolve all claims for payment


* Maintain Accounts Receivable spreadsheets and balances


* Work with outside and internal departments to resolve consumer issues related to Billing


* Follow internal Billing procedures for all tasks assigned


* Report any payer related issues to Seniors and/or Billing Supervisor


* All other duties assigned by the Billing Supervisor


* Ability to maintain confidentiality (HIPA) and an understanding of the Fiscal Intermediary Program and PCA Program

[INS: Competencies :INS]


* Professional, friendly and understanding


* Able to work independently as well as a team player


* Good analytical and organizational skills


* Strong attention to detail


* Excellent trouble-shooting skills


* Excellent written and verbal communication and interpersonal skills with staff, consumers and outside professionals


* Competent with data entry and basic formula understanding and application


* Strong knowledge of Microsoft Excel, Outlook and Word


* Knowledge of claims billing and software preferred


* Self-motivated


* Punctual and dependable


* Willing to learn new information daily


* Familiarity with office machines and equipment

[INS: Preferred Experience :INS]


* Claims billing


* Reconciliation


* Working with small or large volumes of data in Excel or CRM software


* Mass Health Provider On-Line Service Center or other web based billing portals

[INS: Required Education :INS]


* High School Diploma / Some college preferred 

[INS: Work Environment :INS]


* This job operates in a professional office environment.

This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.

[INS: Travel :INS]


* No travel is required for this position.

[INS: Other Duties :INS]

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.