Account Executive, Business Development - Higher Ed

Mission Management, Business Development - Higher Education (Bay Area - California)

Do you thrive in a complex, highly collaborative technology sales environment? Do you want to help universities and colleges accelerate research, transform the student experience, and modernize their campuses?

If this is you, then Think Dell! The Strategic Programs Office is looking for an exceptional individual to serve as a Mission Executive focused on Higher Education.

This role exists to help higher ed institutions achieve their missions through scalable, repeatable technology solutions that can be adopted across departments, campuses, systems, and national research and education networks.

With a deep mission focus on helping institutions advance knowledge and develop people, the Higher Education Mission Executive provides executive-level leadership across key higher ed missions including Research Computing / Data & AI and Digital Campus / Student Experience.

You will serve as a trusted advisor to institutional leaders and Dell account teams, ensuring our solutions are tightly aligned to real-world higher ed outcomes - from breakthrough research and secure collaboration to student success and a modern digital campus.

Mission Executives are customer advocates who achieve transformational business outcomes using disruptive technologies and solutions.

What you'll achieve (Responsibilities)

• Serve as the primary subject matter expert for higher education missions, leveraging your real-world experience with universities, colleges, and research organizations to shape mission-aligned solution strategies.

• Build deep, executive-level relationships with institutional decision makers (president/chancellor staff, provosts, CIOs, CISOs, VPs for research, deans, institutional research leaders) to understand mission priorities and long-range technology roadmaps.

• Assist institutions and partners in constructing holistic solutions tailored to:

o Research Computing / Data & AI (e.g., HPC, AI/ML platforms, large-scale research data storage and management, secure collaboration with other institutions and federal labs)

o Digital Campus / Student Experience (e.g., learning management systems, VDI for labs and classrooms, modern classroom technologies, student success analytics, smart campus and safety initiatives)

• Translate mission needs (e.g., research competitiveness, time-to-discovery, student access and success, digital campus operations) into scalable solution patterns that can be replicated across institutions, systems, and consortia.

• Partner closely with Dell account teams, solution architects, and business development to:

o Identify and shape high-impact opportunities in R1/R2 universities, academic medical centers, community colleges, and system offices

o Align Dell's portfolio (infrastructure, multicloud, edge, data protection, AI/ML, digital workspace) to institutional missions

o Support strategic pursuits, executive briefings, and lo...