Analytics Solutions Associate Senior - Payment Operations

Join our team to help deliver trusted reporting and analytics that support the daily management of Payments Operations.

At JPMorgan Chase, you will use your analytical mindset, technical skills, and attention to detail to help leaders understand performance, manage risk, and identify opportunities for improvement.

You will collaborate with global partners, support a strong control environment, and contribute to solutions that make reporting more accurate, efficient, and sustainable.

Build your career with us in a culture that values teamwork, ownership, curiosity, and continuous improvement.

As a Senior Associate within Payments Operations Strategy, Innovation & Governance, Data Insights & Analytic Solutions, you will support operational reporting and analytics used to monitor performance, manage risk, and inform business decisions.

You will help maintain dashboards, scorecards, and metrics by performing data quality reviews, monitoring reporting processes, documenting procedures, and supporting access controls.

You will deliver scheduled reporting and ad hoc analysis while supporting production needs, issue triage, and timely stakeholder communications.

In this role, you will partner with Operations, Technology, and Data teams to improve reporting reliability, reduce manual effort, and strengthen controls through practical automation and process improvement.

Job Responsibilities


* Support scheduled operational reporting, including execution, validation, publishing, distribution, and stakeholder communications.


* Provide business-as-usual support for reporting processes, including issue triage, root-cause coordination, escalation, and resolution tracking.


* Maintain dashboards, scorecards, and performance reporting that help leaders monitor day-to-day operations.


* Develop and enhance queries, transformations, and reporting logic to support consistent and reliable metrics.


* Validate data quality through reconciliations, control checks, and exception review to support accuracy and audit readiness


* Monitor reporting outputs and processes to identify failures, anomalies, and emerging risks.


* Document metric definitions, assumptions, data sources, and procedures to support governance and repeatability.


* Manage reporting and analysis requests by clarifying requirements, confirming priorities, and communicating status.


* Deliver ad hoc analysis that clearly explains assumptions, findings, risks, and business impacts.


* Partner with global stakeholders to define reporting needs, metric definitions, and success measures.


* Identify automation and process improvement opportunities that reduce manual effort and improve reporting reliability.

Required qualifications, capabilities, and skills


* Bachelor's degree in a quantitative, analytical, technical, or related discipline, or equivalent practical experience.


* 5+ years experience in operational reporting, analytics, business intell...