Accounting Associate - Cash Application

Why Join Altec?

Altec is hiring an Accounting Associate - Cash Application in Birmingham, AL (Corporate Office).

This position is responsible for timely and accurate application of customer payments, resolving remittance discrepancies, supporting month-end close, and maintaining strong controls and documentation across cash application processes.

Training and Development


* Cash application process overview (lockbox, ACH, wires, checks) and end-to-end order-to-cash basics


* System navigation and transaction lifecycle for receipts, applications, and adjustments


* Remittance interpretation (ERA/EDI 820, bank reports, customer backup) and short-pay/overpay handling


* Research workflow: unapplied cash, deductions, chargebacks, and invoice disputes


* Internal controls: segregation of duties, audit trail expectations, and documentation standards

Responsibilities


* Daily
+ Retrieve bank/lockbox activity and create or import receipts
+ Apply payments to open invoices accurately and timely (including partial payments and multi-invoice remittances)
+ Resolve routine exceptions: missing invoice numbers, duplicate payments, short-pays, overpayments, and unapplied cash
+ Perform basic customer account research and document actions taken
+ Route non-routine deductions/disputes to the appropriate owner (Collections/Credit/Customer Service/Sales) with supporting detail
+ Monitor shared inbox/tickets and respond within service-level expectations


* Weekly
+ Reconcile cash received vs.

cash applied; investigate variances and correct posting errors
+ Work unapplied cash aging and follow up on missing remittance
+ Review and clear bank return items, rejected payments, or reversals per procedure
+ Heavy research on Account Cash or unidentified payments.
+ Low customer communications


* Monthly
+ Support month-end close: ensure receipts are posted, applications are current, and required reconciliations are completed
+ Provide reporting on unapplied cash, write-offs/adjustments, and trending exception reasons as requested
+ Assist with internal/external audit requests by providing documentation and transaction support


* As Needed
+ Set up and maintain customer payment/remittance instructions
+ Coordinate with Treasury/Banking contacts on transmission issues and bank research items
+ Draft or update work instructions and contribute to process improvement initiatives
+ Provide cross-coverage for related AR tasks based on training (e.g., billing support, customer statements)

Technology and Tools


* ERP/AR module: receipts, applications, adjustments, customer account inquiry


* Bank portals/lockbox reports and remittance files (as applicable)


* Case management/ticketing or shared inbox workflow tool (as applicable)


* Reporting/BI ...