Technical Project Coordinator

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS172, P4, Band 7

Job-Specific Essential Duties and Responsibilities:

- Support Program Management by coordinating several monthly special projects across Cloud & Platform, Infrastructure & Storage, Network & Communications, Endpoint & User Services, and IT Service Management teams.

- Identify, track, mitigate, and communicate technical and operational risks, coordinating mitigation strategies with delivery team leads and leadership.

- Coordinate with Configuration, Change, and Release Management teams to ensure release readiness with adherence to processes.

- Develop and deliver clear stakeholder communications, including outage notifications, change announcements, and project status updates for leadership and affected users.

- Ensure timely and accurate updates to program and technical artifacts, including technical architecture diagrams, Standard Operating Procedures (SOPs), and Disaster Recovery documentation.

- Provide hands-on technical support during periods of reduced coordination demand, supporting O&M activities while maintaining service levels and SLAs.

- Leverage agency-approved tools (e.g., ServiceNow, SharePoint) for project tracking, documentation, and reporting.

Job-Specific Minimum Requirements:

- Due to Federal contract requirements, candidates must be US Citizens without dual citizenship with another country.

- Candidates must currently hold or have the ability to pass a government-sponsored clearance process for a position of Public Trust.

- Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field or equivalent work experience.

- 7+ years supporting IT operations, technical project coordination, or systems analysis within complex enterprise environments.

- Experience coordinating IT infrastructure, cloud, network, and endpoint projects in an O&M environment.

- Working knowledge of IT Service Management (ITSM), change, configuration, and release management processes.

- Ability to manage high project volumes while maintaining accuracy in schedules, risks, and documentation.

- Strong written and verbal communication skills for executive-level and technical stakeholders.

- Experience updating and maintaining technical documentation, architecture artifacts, and continuity materials.

Preferred Skills and Qualifications:

- Familiarity with federal government environments.

- Experience using ServiceNow for project tracking, change coordination, and reporting.

- Background supporting cloud platforms (AWS, Azure/M365), enterprise networks, or endpoint services.

- Ability to flex between coordination and technical execution without loss of quality or timeliness.

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Minimum Requirements

TCS172, P4, Band 7

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EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, nati...