Control Manager - Vice President - Card Marketing Growth & Innovation -Rewards/Loyalty

Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our business, control and risk strategies in support of Card's Marketing Growth and Innovation (MG&I) business which encompasses Marketing Strategy, Marketing Execution, Pricing, Credit Decisioning, Credit Products including Installments, Rewards/ Loyalty, Benefits and Customer Experience.

Elevate your career with opportunities for growth and collaboration in a dynamic team environment.

Join us to make a significant impact on our operations and safeguard our firm's integrity.

As a Control Manager Vice President in Card Marketing Growth & Innovation - Rewards/Loyalty, you will be responsible for leading and building out an enhanced control framework which supports a continuous and automated/integrated approach to risk assessment.

Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Specific area of responsibility is oversight and support of the Rewards/ Loyalty business

Job Responsibilities


* Develop a deep understanding of the Card Marketing space to serve as a trusted advisor who will identify, assess, and manage operational risk


* Define and enhance KPIs/KRIs, control metrics, and governance routines; review and analyze relevant data to support business programs and risk decisions


* Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols; embed controls into the technology


* Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including triaging of control breaks to resolution to reduce financial loss, regulatory exposure, and reputational risk


* Engage with key stakeholders / colleagues across the firm including business partners, operations management, legal, compliance, risk, audit, regulators, and technology control functions


* Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.


* Specific area of providing controls support is for the Rewards/ Loyalty team within the broader Card Marketing, Growth and Innovation organization

Required Qualifications, Capabilities and Skills


* Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to 7+ years of experience.


* Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners


* Excellent written and verbal communication skills, with confidence in presenting to senior leadership


* Technical Acumen -Familiarity with AI-driven development tools, code generation, and automated testing framew...