Oracle Field Service Functional Senior Consultant

Oracle Field Service Functional Senior Consultant

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects.

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Functional Field Service Lead, you will support the onshore lead in driving functional design and delivery activities for Oracle Fusion Field Service Cloud implementations.

You will take an active role in requirements gathering, developing personas and process flows, and crafting backlog grooming and functional testing processes, including participation in sprint demos.

Collaboration will be key, as you will work closely with business analysts, offshore developers, and cross-functional teams to ensure continued alignment on functional design, scope and user stories, and overall process execution.

Strong communication and team delegation skills are essential, as you will contribute to a collaborative environment and maintain clear, effective client communication throughout project delivery.

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationship


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences.

We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required


* Minimum of 6+ years relevant experience in a consulting or industry role, with a minimum of 6 years relevant consulting in Oracle Field Service operations.


* Minimum of 4+ years of experience leading multiple project teams simultaneously on relevant engagements


* Bachelor's degree in Computer Science, Engineering, or equivalent work experience


* Ability to travel up to 50% on average, based on the work y...