Executive Director - Technical Program Manager | Corporate Technology | Document Platform Management

Navigate complex tech landscapes and shape firmwide impact through strategic leadership and tech expertise in a dynamic financial services environment.

As an Executive Director - Technical Program Manager role within Document Platform Engineering, you will shape and deliver a multi-workstream transformation across ingestion, ECM/storage, search, workflow/orchestration, and records/retention, while turning AI/ML and GenAI opportunities into scalable, production-ready capabilities.

This is an opportunity to lead with enterprise influence-bringing disciplined execution, budget ownership, architectural judgment, and executive-level communication to align senior stakeholders, manage risk and dependencies, and deliver measurable outcomes with strong governance and financial transparency.

Job responsibilities


* Define and execute program strategy and roadmaps for AI-enabled document platforms, aligned to firmwide priorities, outcomes, funding, and capacity.


* Lead multi-workstream delivery across ingestion, ECM/storage, search, workflow/orchestration, records/retention, and AI-enabled document capabilities.


* Translate business and user needs into clear engineering requirements, partnering with architects and technology teams to manage dependencies and deliver scalable platform solutions.


* Drive AI/ML execution from use-case definition and data strategy through deployment, monitoring, and measurable value realization.


* Run executive-ready governance across milestones, dependencies, risks, KPIs/OKRs, decisions, and management reporting.


* Own program financials, including annual planning, forecasting, spend tracking, vendor costs, variance management, and benefits reporting.


* Manage risks across delivery, architecture, resiliency, security, third-party, controls, and AI/model governance.


* Influence senior stakeholders and cross-functional partners to drive alignment, timely decisions, and effective execution.


* Use feedback, adoption insights, and production learnings to prioritize improvements, enable change readiness, and measure usage, value, and outcomes.


* Improve operating mechanisms, reporting, and delivery practices to reduce friction, increase productivity, and accelerate issue resolution.


* Provide thought leadership on responsible AI adoption and platform modernization across the document ecosystem.

Required qualifications, capabilities, and skills


* 15+ years of experience, or equivalent expertise, leading complex technology programs in large-scale enterprises.


* Proven delivery experience across document management, content platforms, AI-enabled workflow, search, classification, and records/retention capabilities.


* Strong technical and architectural fluency across solution design, APIs/integrations, data flows, resiliency, scalability, and platform trade-offs.


* Working knowledge of AI/ML delivery, including data strategy, model lifecycle, deployment patte...